One agent per job
Reception, support, appointment requests: every agent has a clearly defined role with its own knowledge and tone — instead of one generalist that does everything a little and nothing well.
Product — DigitAI Agents
Most enquiries arrive when nobody has time: in the evening, on Saturdays, in the middle of an appointment. DigitAI Agents gives you AI teammates that answer where your customers write — with your company's knowledge, in your tone, within limits you set. Below, you can chat with one yourself — and switch its knowledge off live.
Hands-on
On the left is the website chat customers see; on the right are its controls. Switch knowledge off and ask the same question again: a fixed demo rule then triggers a handover. Everything runs locally in your browser; questions, replies, names and figures are synthetic sample data.
The principle
Reception, support, appointment requests: every agent has a clearly defined role with its own knowledge and tone — instead of one generalist that does everything a little and nothing well.
You configure per agent which channel it's reachable on — from the chat on your website to the channels your customers already write on anyway.
The agent receives defined knowledge sources and hand-off rules. Answers outside those boundaries should escalate; tests and logs expose deviations instead of claiming infallibility.
Within the agreed operating model, authorised people can see the question, answer and hand-off state. Retention and deletion are documented per channel.
The foundation
Agents can use a documented provider and fallback chain. Errors, timeouts and handovers remain visible; if no model can answer safely, a person takes over.
Installation, model providers, keys and processing path are selected and documented for the risk. Retention, deletion and export are agreed before launch.
We set up agents, knowledge and channels with you and run the system — you maintain content in an interface, not in config files.
One agent, one channel, one job — that's enough to start. More agents join once the first one has proven itself, not before.
An agent does not replace a team. It handles repeat enquiries, preserves the conversation and hands over to a person when its knowledge or permission ends.
What would it cost me? Instant estimate ↗Working together
Free initial estimate
Describe which enquiries go unanswered today in the Scoper — you will get a proposal for what an agent can handle and when a person takes over.