Routine work consumes attention
Repeated questions, copying data and manual handoffs occupy time that should go into judgement and customer work.
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Sort enquiries.
AI & Automation
Sort enquiries.
Prepare replies.
Route enquiries by your rules, prepare follow-up questions and pass context and the next task to your team. You keep approval of the replies.
Start personally with Christian. In a free initial conversation, we find a suitable first workflow for your business. Christian guides your introduction.
How it works Guardrailed
- 01Understand the taskGoal, data and permitted actions.
- 02Bound the knowledgeApproved sources instead of guessing.
- 03Integrate the workflowCRM, handover and logging.
- 04Test & operateMeasure quality and refine the boundaries.
Take an enquiry through to handover yourself.
Choose an example, review the reply and approve it. In about two minutes, see what reaches your team.
Interactive demo with fictional enquiries: fixed rules and text templates, no AI execution. Edits stay in this tab. No message is sent.
- Received
- Routing
- Draft
- Approval
- Handover
We would like to renew our website. Could you send us a quote?
Handover ready — nothing was sent in this demo.
- Responsible team
- Original enquiry
- Approved reply
- Next step
A first workflow your team can actually use.
Start with one intake channel, one responsibility and a verifiable handover. We check your existing system and access before making a commitment.
What is included
- One agreed text channel and one clear use case.
- Routing, reply template or AI draft and human approval.
- Handover with context, error handling and a short introduction.
What we need
- Sample enquiries without sensitive customer data and a responsible person.
- Authorised test access and a documented interface if connecting another system.
- Reply rules, approval responsibility and escalation routes.
Acceptance together
- Agreed typical and unclear enquiries reach the right person.
- No reply is sent without approval; errors remain visible.
- The responsible person receives the enquiry, draft and next task.
Try here: a browser enquiry and a rule-based handover record. Connecting your mailbox, CRM or calendar requires an individual check; this demo does not prove a ready-made third-party integration.
Agree the cost before implementation
Guidance from our existing service catalogue: €1,500–3,000 once for a usable first AI/automation workflow. This is not a binding quote. Additional integrations, ongoing support and usage-based provider fees are agreed separately. You approve scope, total costs and acceptance criteria before work starts.
Starting point, risk, approach
What this building block can realistically change — and what does not appear automatically.
Automation can amplify mistakes
An AI without reliable knowledge, limits and escalation paths can answer quickly and still create the wrong outcome.
Bounded assistance
We define sources, permissions, fallbacks, logging and human handover before an agent is allowed to act.
Faster where it is safe
Suitable routine steps become faster and more consistent while consequential decisions stay with a named person.
What you get
Concrete deliverables.
With scope and acceptance criteria.
AI chat on your website
Answers approved questions, captures context and hands over when knowledge or permission ends.
Voice AI
Can capture and route defined call intents — availability and scope depend on the chosen infrastructure.
Qualification by criteria
Classifies enquiries against agreed characteristics instead of guessing buying intent.
Follow-up automation
Schedules agreed messages and tasks with consent, stop rules and visible status.
Internal workflows
Automates suitable repeatable steps while exceptions and consequential decisions remain visible.
Custom AI solutions
From a bounded workflow to an integrated application — only where value and control fit together.
Keep the options visible
We use standard services, open interfaces or custom code according to the task and risk. Ownership, licences, data flows and handover are agreed before work starts.
Publicly verifiable work
Built, not just promised.
Projects from exactly this area — live and publicly verifiable.
Discuss your first workflow with Christian.
Briefly describe the recurring task. Your request is stored for personal review. This does not place an order; an appointment is agreed only after mutual confirmation.